Last Updated 07/11/2023
At Telegra MD, we strive to provide exceptional consultation visits for various conditions. We want to ensure a transparent and fair approach to our refund policy. Please review the following details:
Consultation Fee: The fee you pay covers the cost of the practitioner visit and associated services. We do not guarantee a prescription or guarantee a specific solution for your condition. The fee is non-refundable once the consultation has been conducted.
No Prescription Guarantee: While our practitioners will provide their professional expertise and recommendations, please note that a prescription is not guaranteed. The final decision on whether to prescribe medication or pursue alternative treatment options rests with the practitioner based on their evaluation and adherence to applicable laws and guidelines.
No Solution Guarantee: While our practitioners aim to provide the best possible care, we cannot guarantee a specific outcome or solution to your condition. The effectiveness of treatment may vary depending on individual circumstances, response to treatment, and other factors.
Satisfaction and Feedback: Your satisfaction is important to us. If you have concerns about the consultation experience, we encourage you to reach out to our customer support team. We value your feedback and will make every effort to address any issues or questions you may have.
Please note that exceptions to this refund policy may be considered on a case-by-case basis. Our team will assess each situation individually and work towards a resolution that is fair and reasonable.
By proceeding with a consultation purchase, you acknowledge and agree to our refund policy as stated above.
If you have any questions or require further clarification, please contact our customer support team, and we will be happy to assist you.