Telegra MD is a cutting-edge healthcare platform that connects patients with experienced medical practitioners through virtual consultations. Our platform leverages advanced telemedicine technology to offer convenient and accessible healthcare solutions. Patients can schedule appointments, discuss their health concerns, and receive personalized medical advice from licensed healthcare professionals, all from the comfort of their own homes.

The decision to prescribe medication is at the discretion of the healthcare provider, who will evaluate your individual medical needs and determine the appropriate course of action.

Our clinicians are all located within the United States, providing nationwide coverage across all 50 states. This ensures that you can access medical expertise from licensed professionals no matter where you are located.

Certainly, your clinician can share your treatment plan with your primary care provider if you authorize it. We value collaboration and ensuring that all aspects of your healthcare are well-coordinated.

Whether your clinician requires information from your primary care provider depends on the specific treatment and your individual medical history. Our doctors will make the best decision to ensure your health and safety throughout your care journey.

If a prescription is recommended by your clinician, rest assured that we will seamlessly send it to the pharmacy of your choice. Your convenience and care are our top priorities.

After receiving your treatment plan, you have the opportunity to reach out with follow-up questions for up to 14 days at no additional cost.

In the event of technical issues prior to a consultation, we are happy to issue a refund. However, once a consultation has taken place, we do not provide refunds. It’s important to note that refunds are not applicable if a prescription is not issued by the doctor during the consultation. Your satisfaction and well-being are always our top priorities.

We currently offer consultations only  in English and do not provide interpreter services for other languages. We appreciate your understanding as we continue to develop and enhance our services.

A message-only visit at Telegra MD involves asynchronous care, where you can securely communicate with a healthcare provider through our platform. You can send your questions, concerns, or health-related information at your convenience, and our providers will respond within a reasonable timeframe, typically within 24 hours.

We accept major credit and debit cards as forms of payment for our services at Telegra MD. This includes Visa, Mastercard, American Express, and Discover. Your payment information is securely processed to ensure the privacy and safety of your transactions.

The cost of Telegra MD services covers the initial visit with the practitioner and follow-up care for a duration of 14 days. It’s important to note that the pricing does not include medication expenses.

Telegra MD is not equipped to handle emergency medical situations. In the case of a medical emergency, please contact your local emergency services immediately or visit the nearest emergency room. Our platform is designed to provide scheduled consultations and medical support for non-emergency health concerns.

While we don’t offer the ability for patients to choose their healthcare provider, rest assured that our team carefully matches you with a practitioner who aligns with your state requirements and specific medical needs. This ensures you receive the best possible care and expertise for your condition.

For some conditions, prescriptions can be obtained through online messaging with our clinicians, without an in-person visit. However, it’s important to remember that this option depends on the type of medical concern and the clinician’s assessment.